FAQs – Everything You Need to Know Before You Book

No, we do not. Our trained team handles the setup and takedown of all rentals to ensure safety and proper installation. Setup is included in the rental price.

Availability varies by unit. Please visit our product pages to check availability and book your inflatable.

Consider the space available at your event location. Our inflatables are large in both width and height, so ensure there’s enough clearance, including extra room for setup and anchoring.

Each unit has specific weight and capacity limits. Please refer to the product page for details. Always keep big kids with big kids and little kids with little kids to prevent injuries.

Your rental is for the entire day that you rent it. Typically, we set up in the morning and then pick up in the early evening (while we still have daylight). We will confirm with you 2 days prior a pickup and drop-off time range. If you are hosting a public event these times may vary and we will work with what works best for your event day.

You need to be present when we drop off the inflatable so you can be instructed on operational / safety procedures and sign your contract. Plus, we want to make sure we set up in the best place for your event. You do not need to be present for pick up, unless under certain circumstances we need to access something such as an electrical outlet.